Our AI automatically reviews every call — identifying script violations, emotional tone, key phrases, and risky moments. Get real-time dashboards, alerts, and insights without manual listening.
learn more
Multilingual voice AI
Launch natural-sounding voice agents in Vietnamese, Tagalog, Malay, Bahasa and more. Built for SEA — not just English-speaking markets
Compliance and monitoring
Monitor script adherence, legal disclaimers, and tone standards across thousands of conversations.
Voice AI calls
AI-powered voice agents that call, talk, listen, and respond — in multiple languages. Automate debt collection, reminders, surveys, and onboarding at scale with full control.
learn more
Key Features
Real-Time Keyword Detection
Identify and highlight important phrases, questions, objections, and commitments — fully customizable to your business domain.
Emotional Tone & Sentiment Analysis
Detect positive, negative, or neutral emotions in real time. Track stress, anger, hesitation, or satisfaction to measure call quality and customer state of mind.
Automated Call Categorization
Classify conversations by type: successful, incomplete, critical, or follow-up needed — for streamlined workflow and agent QA.
Silence & Interruption Metrics
Analyze speaking patterns: who talks more, who interrupts, how long customers remain silent — key indicators of engagement or resistance.
Visual Dashboards & Reports
Get clear, actionable insights: conversation trends, keyword frequency, tone patterns, agent performance — all in a single interface.
Risk Alerts & Conversation Flags
Automatically surface risky or sensitive interactions that need supervisor review — based on customizable rules and tone thresholds.
Multilingual & Domain-Adaptive
Supports multiple languages and can be trained to understand terminology from finance, healthcare, insurance, e-commerce, and more.
Use Cases
Automate payment reminders, soft-collections, and follow-ups - increasing recovery rates without agent overload
Microfinance and BNPL
Collection agencies
Telecom providers
Utility companies
Loan servicing platforms
Handle routine queries, status updates, and complaint intake 24/7 — freeing human agents for complex cases.
E-commerce
Banks and fintech
Telcos
Insurance
Public services
Engage leads instantly after signup, qualify interest, and schedule handover to sales reps.
Real estate
EdTech and online courses
SaaS and B2B sales
Car dealerships
Marketing agencies
Confirm, reschedule, or remind customers about bookings — reducing no-shows and saving time.
Clinics and dental offices
Beauty and wellness
Government services
Service centers
Training providers
Onboard new hires, conduct satisfaction check-ins, and collect feedback — all via voice automation.
BPO and large-scale employers
Staffing agencies
Retail chains
Logistics and transport companies
Remote teams
Support KYC processes, loan follow-ups, and fraud alerts — with full compliance and natural interaction.