Privacy Policy
Last updated: October 2025
This Privacy Policy explains how NCSpeech Technologies Sdn. Bhd. (“NCSpeech”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website www.ncspeech.org or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. About Us
NCSpeech Technologies Sdn. Bhd.
Registration number: 202501033272 (1634682-X)
Business address: Level 33, ILHAM Tower, No. 8, Jalan Binjai, 50450 Kuala Lumpur, Malaysia
Business phone: +6 03 2117 5015
Email: director@ncspeech.org
Director: Teh Yi Sheng
We are a Malaysia-based technology company developing voice AI solutions for customer engagement and debt collection industries.
2. Information We Collect
We may collect and process the following types of personal information:
We use personal information to:
4. Data Sharing
We may share limited information with service providers that assist with hosting, analytics, or communication. These partners are required to handle all data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data protection laws such as the EU GDPR.
We may also disclose information if required by law or to protect our legal rights.
5. Data Security and Retention
We take appropriate technical and organisational measures to safeguard personal data against loss, misuse, or unauthorized access.
Personal information is stored securely and retained only as long as necessary for the purposes described in this policy or as required by law.
6. Cookies and Analytics
Our website may use cookies and analytics tools such as Google Analytics to collect non-personal information about site usage. You can disable cookies in your browser settings if you prefer not to allow them.
7. Your Rights
You may request to access, correct, or delete your personal data at any time, or withdraw consent for its processing.
Please contact us at privacy@ncspeech.org for any data-related requests or questions.
8. International Transfers
If your data is transferred or processed outside Malaysia, we ensure appropriate data protection safeguards consistent with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our site after updates constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
NCSpeech Technologies Sdn. Bhd.
Level 33, ILHAM Tower, No. 8, Jalan Binjai,
50450 Kuala Lumpur, Malaysia
Email: director@ncspeech.org
Phone: +6 03 2117 5015
Last updated: October 2025
This Privacy Policy explains how NCSpeech Technologies Sdn. Bhd. (“NCSpeech”, “we”, “us”, or “our”) collects, uses, and protects personal information when you visit our website www.ncspeech.org or interact with our services.
By using this website, you agree to the terms of this Privacy Policy.
1. About Us
NCSpeech Technologies Sdn. Bhd.
Registration number: 202501033272 (1634682-X)
Business address: Level 33, ILHAM Tower, No. 8, Jalan Binjai, 50450 Kuala Lumpur, Malaysia
Business phone: +6 03 2117 5015
Email: director@ncspeech.org
Director: Teh Yi Sheng
We are a Malaysia-based technology company developing voice AI solutions for customer engagement and debt collection industries.
2. Information We Collect
We may collect and process the following types of personal information:
- Name, email address, phone number or company details provided when you contact us or request a demo.
- Technical information automatically collected from your browser, including IP address, device type, operating system, and browsing activity.
- Information from cookies or analytics tools used to understand website usage.
- Voice or text data if you use our demo or AI-based interaction features.
We use personal information to:
- Respond to your inquiries or requests
- Provide and improve our services
- Conduct analytics and product research
- Maintain website security and functionality
- Comply with legal or regulatory requirements
4. Data Sharing
We may share limited information with service providers that assist with hosting, analytics, or communication. These partners are required to handle all data in compliance with the Personal Data Protection Act 2010 (PDPA) of Malaysia and relevant international data protection laws such as the EU GDPR.
We may also disclose information if required by law or to protect our legal rights.
5. Data Security and Retention
We take appropriate technical and organisational measures to safeguard personal data against loss, misuse, or unauthorized access.
Personal information is stored securely and retained only as long as necessary for the purposes described in this policy or as required by law.
6. Cookies and Analytics
Our website may use cookies and analytics tools such as Google Analytics to collect non-personal information about site usage. You can disable cookies in your browser settings if you prefer not to allow them.
7. Your Rights
You may request to access, correct, or delete your personal data at any time, or withdraw consent for its processing.
Please contact us at privacy@ncspeech.org for any data-related requests or questions.
8. International Transfers
If your data is transferred or processed outside Malaysia, we ensure appropriate data protection safeguards consistent with applicable laws.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Continued use of our site after updates constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact:
NCSpeech Technologies Sdn. Bhd.
Level 33, ILHAM Tower, No. 8, Jalan Binjai,
50450 Kuala Lumpur, Malaysia
Email: director@ncspeech.org
Phone: +6 03 2117 5015